Customer Support

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T-Platforms offers flexible service and warranty terms, depending on the service contract, customer requirements, and site location. We provide standard one to three year warranty support for hardware only or for the entire computational system.

Custom support options available:

  • Type of support (Parts only, software only or combined system level support)
  • Reaction time (NBD on site and 24x7 enterprise level contract)
  • Dedicated resources (Dedicated account manager, onsite engineer/support team)
  • Contract upgrades (One or two year support extension in addition to other package upgrades)

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Moscow: +7 (499) 650 0150

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